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Frequently Asked Questions

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Transportation & Parking

1. Is there transportation to/from the airports to the Sheraton Chicago Hotel & Towers? What is the cost?

Yes. There is transportation to/from O'Hare International Airport and Midway Airport. The fees are listed below:

O'Hare International Airport To/From Airport
(one-way fee*):

GO Airport Express Shuttle
(per person)

Click here to reserve and save 15%.
Or call 1-888-284-3826 mention
code word: Sheraton.

Single One-way $30.00
Single Round-trip $56.00

Pair One-way $21.00

Pair Round-trip $39.00

Taxi Service $35.00 to $40.00
Private Sedan or Limousine $110.00 and up

* Prices are approximate and subject to change without notice. Fares are per person and do not include the $2.00 per person MPEA Airport Departure Tax

The shuttle service from O'Hare International Airport for the downtown hotels departs every 10 to 15 minutes throughout the day. To O'Hare International Airport, the shuttle departs the hotel every half hour at :25 and :55 past the hour between 4:55 a.m. and 7:25 p.m.

Blue Line Train: 24-hour service; cost is $2.25 one-way per person; travel time to downtown is 40 minutes; exit train at LAKE/CLARK. The hotel is approximately a $5.00 taxi ride from the train station.

Midway Airport To/From Airport
(one-way fee*):

GO Airport Express Shuttle
(per person)

Click here to reserve and save 15%.
Or call 1-888-284-3826 mention
code word: Sheraton.

Single One-way $25.00
Single Round-trip $46.00

Pair One-way $17.00

Pair Round-trip $31.00

Taxi Service $25.00 to $30.00
Private Sedan or Limousine $110.00 and up

* Prices are approximate and subject to change without notice. Fares are per person and do not include the $2.00 per person MPEA Airport Departure Tax

The shuttle service from Midway Airport for the downtown hotels departs every 20 minutes throughout the day. To Midway Airport, the shuttle departs the hotel every half hour at :05 and :35 past the hour between 5:35 a.m. and 7:35 p.m.

Orange Line Train: Hours are 5:15 a.m. to 11:30 p.m.; cost is $2.25 one-way per person; travel time to downtown is 25 minutes; exit train at LAKE/CLARK. The hotel is approximately a $5.00 taxi ride from the train station.

2. How do I get to the hotel by car?


You can reach the hotel from the north, south or west. Please click here for directions.


3. What type of parking facilities are available?


The hotel offers both valet parking and self-parking. The rates are per day as follows and include applicable taxes:

Valet Parking* (in and out privileges available)

Less than 1 hour $24.00
1 to 2 hours $26.00
2 to 6 hours $33.00
6 to 12 hours $36.00
12 to 24 hours $58.00
Banquet Event $34.00
Restaurant Patrons $13.00
*In and Out Privileges Available for Overnight Guests Only

Self Parking* (in and out privileges available)

Less than 1 hour $24.00
1 to 2 hours $26.00
2 to 6 hours $33.00
6 to 12 hours $36.00
12 to 24 hours $49.00
Banquet Event $32.00
Restaurant Patrons $13.00
*In and Out Privileges Available for Overnight Guests Only

4. What are the driving directions to the self parking garage?

From the intersection of E. North Water Street and N. Columbus Drive (the hotel entrance), continue north on N. Columbus Drive to E Illinois Street. Turn right onto E. Illinois Street. Turn right onto N New Street, and turn right again onto Lower E North Water Street. Turn left into the Self Parking Garage located down the ramp.

* Prices subject to change without notice.